Welcome to the AOC service portal

If you are a commercial electronics retailer please click here:


Dear customer,

Unfortunately, this service is no longer available. If you would like to register a service case, please contact our hotline on:
Availability: Monday - Friday from 09:00 to 17:00 (except public holidays)

As a commercial customer, you can register your service case online (after registering once) via our B2B Community Portal.

What information/data is required for service advice?
  • Delivery note / end customer purchase receipt
  • Device type of the monitor / IT accessory
  • Serial number of the monitor / IT accessory
  • Detailed defect description

Further assistance and answers to frequently asked questions can also be found on our website

If you are a private customer please click here:


Dear customer,

Unfortunately, this service is no longer available. If you would like to register a service case, please contact our hotline on:
Availability: Monday - Friday from 09:00 to 17:00 (except public holidays)

What information/data is required for service advice?
  • Delivery note / end customer purchase receipt
  • Device type of the monitor / IT accessory
  • Serial number of the monitor / IT accessory
  • Detailed defect description

Further assistance and answers to frequently asked questions can also be found on our website